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Product Return Policy

Returns

If you are not 100% satisfied with your purchase, return the eligible product(s) in new and unworn condition in the original packaging for a full refund in accordance with our returns policy. All product packaging and certificates of authenticity, grading, and appraisal must be returned with the product. Any product(s) returned without original documentation will be rejected. Any product(s) that have been resized, damaged or otherwise altered after delivery will not be accepted for return.

Returns are available to delivery addresses in the 50 states of the United States only, including Alaska and Hawaii. Returns are available to APO/FPO addresses when using a United States zip code only. Additional geographic shipping restrictions may apply to particular products.

Eligible product(s) must be returned using a trackable shipping method. Please visit our online Returns Center @ https://privilegedshoes.com/pages/returns or click HERE

 We offer two options to return eligible product(s):

  • Self-ship option:You can ship the package back using your carrier of choice as long as it is a trackable shipping method. There is no charge for this option.
  • We provide the label:We will email a return-shipping label to the email on file. If the return is not a result of our error, you will be charged $8 for the shipping cost which is deducted from the refund.

Return Policy:

You may return any new pair that arrives in a damaged condition or a new and unworn pair in it's original packaging and condition, for a full refund within 30 days of purchase. JC Dossier reserves the right to review returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned pair that is damaged through customer misuse, is missing/damaged shoe box, or is in unsellable condition due to customer use will result in the customer being charged a higher restocking fee based on the condition of the product. JC Dossier will not accept returns of any product more than 30 days after you receive the shipment.

Original shipping costs are non-refundable.

Unless stated otherwise Sale items are final sale and not eligible for refunds.

International Orders

We do not offer returns or exchanges for international orders at this time.

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