If you are not 100% satisfied with your purchase, return the eligible product(s) in new and unworn condition in the original packaging for a full refund in accordance with our returns policy. All product packaging and certificates of authenticity, grading, and appraisal must be returned with the product. Any product(s) returned without original documentation will be rejected. Any product(s) that have been resized, damaged or otherwise altered after delivery will not be accepted for return.
Returns are available to delivery addresses in the 50 states of the United States only, including Alaska and Hawaii. Returns are available to APO/FPO addresses when using a United States zip code only. Additional geographic shipping restrictions may apply to particular products.
We offer two options to return eligible product(s):
You may return any new pair that arrives in a damaged condition or a new and unworn pair in it's original packaging and condition, for a full refund within 30 days of purchase. JC Dossier reserves the right to review returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned pair that is damaged through customer misuse, is missing/damaged shoe box, or is in unsellable condition due to customer use will result in the customer being charged a higher restocking fee based on the condition of the product. JC Dossier will not accept returns of any product more than 30 days after you receive the shipment.
Original shipping costs are non-refundable.
Unless stated otherwise Sale items are final sale and not eligible for refunds.
We do not offer returns or exchanges for international orders at this time.